5. User journeys
Now that we have the museum website's user personas, it's time to create the first user journeys!
In this video, UX and UI expert Piccia Neri will show you how she uses Balsamiq to create user flows and wireflows. She'll also refine two user journeys, one for "Organize your trip / How to get to the gallery", and another one for "How much time have you got" for visiting the museum.
- 00:59 The goal is to create an engaging experience for the user
- 01:30 Where other museum websites fail
- 02:19 Personas recap
- 4:38 Duolingo example
- 5:53 "Organize your trip / How to get to the gallery" user journey
- 6:23 How to create a user journey in Balsamiq
- 8:12 “How much time have you got” user journey
Piccia mentioned the following resources: