Software resellers
Do you have software resellers?
Other than the Atlassian Marketplace, we have no contracted agreements with software resellers, however we understand it is often easier for companies to purchase from a reseller with whom they already have an agreement.
Though we do not have approved resellers, we do allow resellers to purchase our license product, Balsamiq Wireframes for Desktop, on behalf of their customers.
Further instructions to subscribe to Balsamiq Cloud are found here.
Can I become a reseller and get a discount?
Balsamiq does not offer any reseller discounts, so there is no application or agreement to complete.
Our standard EULA and Terms of Service apply to purchases made by resellers.
It's easy to purchase Balsamiq Wireframes for Desktop for your end user. See instructions below.
Can I get a price list and a list of SKUs?
We do not issue price lists. Our most current pricing is always available on our website.
SKUs or part numbers are not required for purchase, but they are shown on our estimates and invoices for all license products. If you require a SKU for your system, you can get one by creating a quote/estimate on our website for the product you desire.
How can I buy Balsamiq for my customers?
Our license product Balsamiq Wireframes for Desktop, can be purchased directly on our website.
Make sure to enter your customer's name in the "Name for License" field so we can issue the license in the correct name, using your email address for the contact info.
If you use PO numbers for tracking, you can include the number in the PO Number field to ensure the number is searchable in our records. This is for tracking purposes only, we do not accept POs as forms of payment or their terms.
The receipt and License Information will be sent to the email address provided, immediately following purchase. You will need to forward the License Information and registration instructions to your end user.
Balsamiq Cloud does offer the role of a Billing Admin, which allows which allows an external email address to manage billing aspects of a Space. The external Billing Admin will not have access to projects, wireframes or any other settings that are not related to billing. This role might be useful for resellers, or members of a purchasing team. Note that the Space Owner(s) must first designate the Billing Admin before that person has access to billing, as explained here.
Wireframes for Confluence Cloud and Wireframes for Jira Cloud are subscription products, sold by Atlassian. Please refer to this FAQ for Resellers for info.
Purchasing an upgrade or major-version update
What Is the Difference between An "Upgrade" and An "Update"?
If your customer currently has a license for a certain number of users, they have the option to upgrade that license to add more users. You will need their current license key to be able to purchase the upgrade on our website.
With the release of Balsamiq Wireframes for Desktop, we are no longer selling the old version of that product (Mockups 3 for Desktop). Existing Mockups 3 for Desktop license holders have the option to purchase a discounted major-version update license, if desired.
Will you send the license to our customer?
No. We only will send the receipt and License Information to the email address provided.
It is your responsibility to make sure the License Information and registration instructions are delivered to your end user.
Can I purchase in bulk to later resell or distribute to another reseller?
We require that purchases are made in the End User’s name. Licensees are restricted from transferring and sub-licensing their licenses. For this reason, a reseller should not purchase a license in another reseller’s name, but rather in the intended end user’s name. Additional details can be found in our EULA.
Questions? Please contact us!
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