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What is the process for ordering Balsamiq products?

The answer depends on the version of Balsamiq:

  • Subscriptions - Balsamiq Cloud, Balsamiq Wireframes for Confluence Cloud, and Balsamiq Wireframes for Jira Cloud
  • Licenses - Balsamiq Wireframes for Desktop

Subscriptions

To purchase a subscription product, you must first sign up for a trial. Specific details on how to purchase subscriptions are found here:

Only automatic credit card payments are accepted for subscription-based services sold by Balsamiq.

Licenses

The easiest and fastest way to purchase a license for Balsamiq Wireframes for Desktop is by credit card on our website.

Once that is done, you will receive your License Information via the email address you entered when purchasing, along with a link to view, edit, or download the invoice for your purchase.

How can I request an estimate/quote?

Requesting a no-obligation estimate is quick and can be done directly on our pricing page. Select the Balsamiq Wireframes for Desktop license product, and then select the option that says "get an estimate" next to the checkout button.

Fill in your information and your estimate will be created for you. You can then download a PDF copy of it and an email will also be sent to you automatically containing the link to your online estimate.

Pricing on estimates is valid for 60 days.

Should you choose to purchase, you can pay for the order by credit card using the "Pay Estimate" option on your online estimate. You can also make changes to your estimate prior to paying by selecting "Edit estimate info" and saving the changes.

If you only have the estimate number but not the link to the online estimate, it's possible the estimate was requested by someone else, for instance a colleague. You can ask them directly for the estimate link or you can email us with the estimate number so we can help.

Can I submit a purchase order to Balsamiq?

We do not accept purchase orders as form of payment, nor the terms and conditions commonly associated with them. The only accepted payment method is a valid credit or debit card.

However, you can still create a quote to process things internally and include a PO number for tracking purposes only.