Balsamiq Cloud documentation
- Introduction to Balsamiq Cloud
- Account management
- Signing up for a Balsamiq Cloud account
- User settings
- Managing Spaces
- Managing projects
- People and permissions
- Editor overview
- Adding and arranging UI controls
- Editing controls
- Sharing and reviewing
- Collaborative editing
- Using images and icons
- Symbols
- Markup
- Linking wireframes together
- Full Screen Presentation Mode
- Alternates
- Exporting
- Importing
- Keeping projects clean and organized
- Keyboard shortcuts
- The BMPR file format
- Troubleshooting scrollbars on ChromeOS
- Converting BMML files to BMPR
- Setting up a space for Single Sign-On authentication (SAML)
Account management
A Balsamiq Cloud account is your ticket to low-fidelity wireframing. You only need one account as it can belong to as many Spaces as you make, or are invited to.
Signing up for a Balsamiq Cloud account
The first step is to sign up for a Balsamiq Cloud account at https://balsamiq.cloud.
We offer two sign up methods. You can complete our sign up form or you can use your Google Account to sign up and authenticate automatically.
After completing the signup form, stay on the page. Balsamiq Cloud will send you a six-digit confirmation code to input into the modal window on the registration page.
Note: Please don't hesitate to reach out to our support team if you have any issues signing up.
Once your account is set up, you will be brought to your Space.
Switching from Google Authentication to username + password
If you have been using Google Authentication to log into Balsamiq Cloud (or signed up with it by mistake), you can switch to a Username and Password setup by logging in and going to your User Settings.
In your User Settings, click on the Send Me an Email to Set a Password for Cloud button.
This will send an email to the Google email that was used for your account authentication. If you follow the link from that email, you will be able to set a new password for Cloud.
This new password (and the email address you registered with) becomes your new login for Cloud.
A note about Google Authentication
Instead of using your email and password, you can use an existing Google account to log in to Balsamiq Cloud.
When logging into Balsamiq Cloud via Google, you will be prompted to enter your Google account details only the first time.
User settings
You can access the User Settings at any times by clicking your user avatar (icon), available in the upper-right corner of the window.
Here is the User Settings dialog:
Changing user details
From this dialog, you can change your name and email address, as well as resetting your password if needed.
You can also change your user avatar, which will use your Gravatar by default (if you have one).
Notification preferences
Notifications allow you to be emailed about changes that affect the Space(s) you own or are a member of. Those include edits, comments, likes, sharing changes and more.
The notifications you receive depend on your User Permissions for each Space and Project (some notifications are only sent to the Space Owner(s) for example).
You can choose to receive notifications right away (within 5-10 minutes), once a day (default option) or completely disable those.
Note: The last two options still allow you to get @-mentions and replies to your comments right away by ticking the related checkbox.
Manage connected apps
Clicking on this button will open a window that displays the apps you have authorized to access your account.
You can remove the access by using the Revoke button.
Deleting your account
You can also delete your Balsamiq Cloud account by clicking the related blue button at the bottom.
Note: If the button is greyed, it means that you own or manage one or more Space(s). You must delete all the Spaces you own (or manage) or give ownership of them to someone else before you can delete your account.